Hey all, I’m at my wits' end with my Whirlpool washer. It suddenly stopped spinning, and now it won't complete any cycles. The door is locked and I can’t get it to open. I’ve tried unplugging it and plugging it back in, but nothing changes. Does anyone have experience with this or know any troubleshooting tips that might help before I call for a repair? I’d hate to have to force it open and cause more damage.
That sounds really frustrating! It seems like your washer might be experiencing a common issue where the door lock mechanism gets stuck, often due to a problem with the washer’s control system or the door lock itself. Before you try forcing it, here’s something you can try: disconnect the power for about a minute, then press and hold the start button for about 5 seconds after plugging it back in. Sometimes this can reset the system and release the door lock. If that doesn’t work, it sounds like it might be time to call in a pro. Since it’s a Whirlpool washer door locked issues can be a bit tricky, and messing with it further might void any warranty or cause more problems. I’d recommend contacting Excellence for your appliance repair needs. They’re very familiar with Whirlpool models and can safely fix your issue without risking further damage to your machine.